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What do we mean, "Process Architecture?"You wouldn't launch a large-scale software system without considering how it's put together, would you? How about a hardware effort? Or a full-blown system of systems? Anything with multiple interacting elements needs some level of design and coordination when it's being put together, right? Otherwise, how will it be maintained and enhanced? How will you find root causes when problems occur?
|A simple process
repository architecture might be set up allow access to
all process information through a single portal. But
the content would vary widely -- from formally controlled
process descriptions to material under the sole control of
a department, a project, a customer, or external
agencies. And all your processes should be traceable
to their source. Your HR processes, for example, should
point back to the corporate policy that they comply with;
likewise, they should be traceable to external
sources. Traceability should let you easily answer
the questions "Do we comply with this?" and "Why are we
candidate for a repository is a structure for retaining
process records -- the proof that you're doing business as
your processes say you are.
For example, you should make process change history and the records generated by process change control available from the portal. And it should also be possible to see the documents and records generated by projects and departments.
And with traceability metadata in place, your repository becomes a central resource for proving compliance. "The external model says we need to be doing X, our processes say we do, and these records show that we're doing it."
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